Jul 27, 2014
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New Power Outage Update From the LADWP

Los Angeles Department of Water and Power issues this informational update, as of 10 a.m. Friday.

New Power Outage Update From the LADWP New Power Outage Update From the LADWP

Here is an update from the Los Angeles Department of Water and Power, issued at 10 a.m. Friday.

Los Angeles Department of Water and Power (LADWP) crews have restored power to over 145,000 customers since extreme winds began knocking out power to customers across the city Wednesday night. At 10 a.m. Friday, Dec. 2, approximately 67,000 of LADWP's 1.4 million electric customers remain without power. 134 LADWP power system crews are currently working across the city on over 500 separate outage incidents to restore power.  

LADWP crews working through the night continue efforts to restore power as quickly and safely as possible. At this time, the current estimated duration of power outages is 24 to 48 hours. Many customers will experience shorter outages, but customers experiencing outages should be prepared for their power to be out for between 24 and 48 hours. LADWP asks for the patience of our customers as we continue to work to restore service during this extreme windstorm.

LADWP has also canceled the water conservation alert for hillside areas in northeast Los Angeles after water and power crews successfully restored power to water system infrastructure and water levels serving that area returned to normal.

LADWP crews are working in extremely dangerous conditions to restore power and are working as quickly and as safely as possible to do so.

LADWP strongly encourages the public to be vigilant and cautious to stay safe. Stay away from any downed power lines and poles as well as downed trees and limbs, and protect children from the same. Beware of traffic signals that may be affected by power outage and proceed with extreme caution. Allow access for uniformed LADWP crews, all of whom carry department-issued identification cards, so they may service infrastructure in need of repair. 

In the event of a power outage:

  • Stay calm.
  • Have a flashlight and extra batteries nearby. Don’t use candles in a power outage.
  • Turn off lights but leave one light turned on so you will know when your service is restored.
  • Turn off and unplug appliances and other electrical equipment. Unplug heat-producing items like irons and space heaters. This helps prevent circuit overloading, which could delay restoration of service.
  • Call us and report your outage at 1-800-DIAL DWP (1-800-342-5397).

If you encounter a downed power line:

  • Report any downed power lines immediately by calling the LADWP at 1-800-DIAL-DWP (1-800-342-5397). If you or someone else is in danger, call 911.
  • Do not touch a downed or dangling wire or anyone or anything in contact with it. Always assume a downed line is still energized.
  • If a power line falls on your car, stay in the car and wait for help. If you must get out, make sure you do not touch the metal parts of the car and the ground at the same time. The safest exit method is to open the door, stand on the door sill and jump free without touching the car.
  • Stay away from metal fences, such as chain link fence, as there may be a power line down and touching the fence somewhere beyond your sight.
  • If there is damage to the connection from the power pole to your house, you should go to the electrical box and turn off the main switch or shut off the fuse switch. Again, always assume electric lines are live.
  • In case of an electrical emergency, stay calm and think before you act. Don't become a victim while trying to help others. Call 911.
  • If someone is shocked or not breathing, apply cardio-pulmonary resuscitation (CPR.) Then cover the victim with a blanket, keep their head low and get medical attention.

The public and members of the media are encouraged to check the department’s news site at ladwpnews.com and Twitter page, @LADWP, for updates.


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