Neighbor News
Aurora Entrepreneur Receives Customer Loyalty Award from Weed Man USA
National Lawn Care Franchise Honors Mike Kalke for Outstanding Customer Retention and Renewal Rates
Weed Man USA, a fast growing national lawn care franchise, named local Aurora entrepreneur Mike Kalke of Weed Man Aurora as the company’s 2015 Customer Loyalty Award recipient.
Recently presented at the company’s annual conference, the Customer Loyalty Award recognizes Mike for his outstanding customer service and high renewal rates.
“Michael has had a great year. He’s made customer service and satisfaction a top priority, and this is showcased through his consistently high customer renewal rates,” said Jennifer Lemcke, COO of Weed Man and Turf Holdings, Inc. “Customer retention is fundamental to succeeding with Weed Man and Michael has set an excellent example in delivering incredible service. The Weed Man family looks forward to watching him grow.”
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Kalke stated, “It is a great accomplishment to be recognized for the efforts our team takes here in Aurora in order to serve our community and neighbors. Quality customer service is a cornerstone of our business and we work every day to ensure our customers are satisfied.”
For more information about Weed Man of Aurora, call 630-208-9333 or visit http://aurora.weedmanusa.com/.
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About Weed Man
Weed Man USA, North America’s No. 1 franchised lawn care provider, is a network of locally owned and operated lawn care businesses providing environmentally responsible fertilization, weed control and integrated pest management services. For more than 45 years, Weed Man’s promise has always been the same: Weed Man treats every lawn as if it was their own and provides customers with honest and open communication. Weed Man entered the U.S. market in 1996 through a licensing agreement with Turf Holdings, Inc. and began awarding franchises in 2000. Today Weed Man helps support franchisees in more than 450 territories throughout the United States. For more information, visit www.weedmanfranchise.com.