Customers using west downtown Dearborn’s four new higher-tech multi-space pay stations have the ability to contact customer service representatives via phone or email at any time to address parking questions or concerns.
These digital pay stations were installed May 19 and have temporarily replaced the aging parking meters during a 90-120 day pilot program in Parking Lot H. Lot H is south of West Village Drive, between Monroe and Mason.
Republic Parking, which manages the system, has posted an email address and a phone number at each of the pay stations to assist users.
The number for pay station customer service is (734) 548-6211, and the email address is firstname.lastname@example.org.
Any of the four stations can take payment for any of the 271 parking spots in Lot H. Time can be easily added.
The multi-space pay stations can take payment via credit cards, coins, bills, smart cards, value cards, coupons and Pay-by-Phone.
During the pilot period, the existing meters in Lot H have been covered with a numbered plastic bag to identify the parking space number so that customers can enter that number at any of the four pay stations.
Source: City of Dearborn