Phoenix PD Public Records And Services Unit Closed To Public

Press release from the City of Phoenix:

April 3, 2020

See all City of Phoenix Impacted Services

The Phoenix Police Department continues to receive regular updates on the COVID-19 health situation. We are working with our City Manager and the Maricopa County Health Department to make decisions about events that impact our officers and support staff and the community we serve.
On the recommendation of health experts at the federal, state and local level, customer access to the Public Records and Services Unit located at 1717 E. Grant St., Ste. 100 will be limited to on-line and phone customer service only.

Effective Monday April 6, 2020 we will no longer schedule in-person customer appointments for Police Public and Traffic Records, Vehicle Impound, Alarms or Loud Party. The following guidelines will apply to each program.

Police Public and Traffic Records

• All requestors must submit requests on-line through the portal.

Vehicle Impounds

• Customers can contact vehicle impound staff with vehicle inquires at 602-495-2096
• All post-storage hearings will be scheduled and conducted telephonically
• Vehicle Towing Information
• All required release documents must be submitted for review to impound@phoenix.gov
• Please include a phone number where you can be reached
• Staff will review documents and call you to schedule an appointment for you to respond to the tow yard where your vehicle is stored to pay the required fees and retrieve your vehicle.

*Please note, until further notice all customers whose vehicles are stored at a City of Phoenix contracted vendor lot will be required to schedule an appointment with the tow vendor to retrieve items or property and to retrieve the vehicle.

• All City Towing 480-833-7278
• DV Towing 623-516-4914
• Western Towing 623-882-2999

Alarms

• Customers can contact Alarm staff with false alarm and permit inquires and payments at 602-534-0322
• All False Alarm hearings will be scheduled and conducted telephonically in conjunction with the City of Phoenix Auditor's Office.
• Alarm information: City Codes and Subscriber application

• When submitting a new permit application, please email the completed form to

  alarm.unit@phoenix.gov

  or mail to P.O. Box 29122, Phoenix, AZ 85038-9122 with your payment of $17

Loud Party

• Customers can contact Loud Party staff with notice and invoice inquires and payments at 602-262-7803
• All Loud Party hearings will be scheduled and conducted telephonically in conjunction with the City of Phoenix Auditor's Office.
• The City of Phoenix Loud Party Ordinance

This press release was produced by the City of Phoenix. The views expressed here are the author’s own.