Apple Help Stories - Mailbox Out of Order

B. called today and left a message saying her emails were not displaying as they normally do. I emailed her back and we connected remotely. As soon as her screen appeared I knew what had happened.

Like me, B. views her emails in ‘Classic Layout’ which displays several columns of information about our emails: From, Subject, Date Received, etc. Most of us sort our emails by date received. But I saw right away that B.’s emails were sorted alphabetically in the ‘From’ column. How did this happen?

By clicking on the column title, you tell Apple Mail how to sort your emails. Someone clicked on ‘From’ at the top of that column, causing the re-sort. I showed B. how to click ‘Date Received’ instead which re-ordered the list. The only question left to ask was: Newest email at the top or newest at the bottom? Clicking ‘Date Received’ again toggles back and forth between the two options.

If you have multiple Mailboxes in Apple Mail, you can set each one to sort differently.

BTW, sorting by the ‘From’ column is useful if you want to see - or delete - all emails from a particular sender.

MeetYourMac.com

Apple Computer Support & Instruction

(424) 208-3234