Sour Christmas Gift? Free Replacement on Bad Electronics, Major Appliances

If you buy a new car and it turns out to be a lemon, California law protects you. But you may not know that the lemon law also applies to consumer electronics and electric appliances that cost more than $100. TVs, refrigerators and more are all covered.

Consumer Attorney Kristin Kemnitzer told KPIX, “The manufacturers don’t necessarily want consumers to know that they’re entitled to a replacement.”

The law for items that cost more than $100 applies for at least seven years after purchase, whether or not the item is under warranty.

Here’s how it works--the manufacturer must provide you or your repair shop with replacement parts to fix your product. “If the manufacturer doesn’t provide you with those parts, then you are entitled to a replacement.”

So if your freezer has stopped freezing, or your TV is shattered--check into fixing it. You may just end up with a free replacement.

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