Solana Beach’s On-Site Tech Support honored for ethics by Better Business Bureau

On-Site Tech Support of Solana Beach, a technology consulting services and management company, has been honored for ethical business practices with a 2012 Torch Award for Marketplace Ethics from the San Diego Better Business Bureau (BBB), San Diego's largest county‑wide business organization.

Founded in 2004 by Scott Smeltzer, On-Site Tech Support (OTS) “focuses on your IT so you don’t have to,” as stated in the company motto. The BBB said OTS delivers solutions that are driven by a customers’ business and collaborates to translate a customer’s business strategy into the right IT plan, which produces a match that covers network security and IT consulting.

On-Site Tech Support was honored in the one-to-four employee category. Winners and finalists were selected in categories based on number of employees. Other winners of a 2012 BBB Torch Award included (categories according to number of employees appear in parenthesis): Dream Design Builders (five-to-10); Reilly Financial Advisors (11-to-24); Quality Controlled Manufacturing, Inc. (25-to-99); Coles Fine Flooring (100-to-249); JW Floor Covering (250-499); and, Pacific Safety Center (charity/non-profit, winner).

Finalists included: Milholland Electric, Inc. (five-to10); San Diego Law Firm (11-to-24);  Action Air Conditioning, Heating & Solar (25-to-99); ASI Heating and Air (25-to-99);  Ideal Plumbing, Heating, Air & Electrical (25-to-99); Anderson Plumbing Heating and Air (100-to-249); and, Bill Howe Family of Companies (100-to-249).

Now in its 15th year, the Torch Awards is the BBB's annual awards program honors outstanding local for‑profit companies and non‑profit charitable organizations that have demonstrated a commitment to ethical business practices, both in operations and in terms of being ethical, reliable and responsive to employees, vendors and customers, according to Sheryl Bilbrey, San Diego BBB president and chief executive officer.

“Consumers want to do business with ethical companies, and our Torch Awards is one way to identify companies that maintain a competitive advantage by adhering to BBB ethical standards,” Bilbrey said. “The Torch Awards program is designed to promote not only the importance of ethical business practices, but the willingness and efforts made by outstanding businesses to ensure that our marketplace remains fair and honorable. It’s the way San Diego celebrates ethical business practices in our marketplace.”

Each year, thousands of U.S. businesses are entered in local Torch Award competitions conducted by BBBs in every region of the country. Winning entries from the San Diego competition will be forwarded to the Council of Better Business Bureaus, the parent organization for the BBB network, for an international competition.

The non-profit San Diego BBB, which opened in 1921, is San Diego’s largest county-wide business membership organization with 6,000 accredited businesses and charities. The BBB promotes business ethics through voluntary self‑regulation, consumer and business education, and helps consumers with free pre‑purchase information and consumer protection advice, including reliability reports on more than 45,000 local companies. Before buying decisions are made, consumers are encouraged to phone the BBB's free 24‑hour Consumer Helpline at (858) 496‑2131 or (800) 600‑7050, or visit the website at www.bbb.org, to obtain free information and a list of BBB accredited businesses in a particular type of industry.