Encinitas Launches New Mobile App

ENCINITAS, CA — Encinitas launched a new program on Monday that allows residents to submit service requests to the city through an online interface or mobile app.

Powered by SeeClickFix, the place-based service request management platform allows residents to document neighborhood concerns ranging from litter and flooding, to damaged sidewalks and malfunctioning traffic signals.

With the online and mobile reporting platform, users can report infrastructure concerns through service request categories via the city’s website, mobile applications (iPhone, Android), and Facebook. Users can provide locational, descriptive and photographic information in real time when submitting issues via the mobile app.

Once the issue is submitted, it becomes visible on the app’s map so that community members know whether the issue has been previously submitted. The city can then acknowledge the service request, route it to the proper department and update the request once it’s been resolved.

“The launch of our latest app continues our commitment to making it easy for community members to interact with the City” said Lynne Tufts, chief information officer for the city of Encinitas. “With the help and eyes of our community, we’ll be able to work together more efficiently to address service requests in a timely fashion.”

Service requests can be submitted and tracked from the city website directly at www.encinitasca.gov/seeclickfix where users will also find links to download the mobile applications.

— Press release submitted by City of Encinitas. / Image courtesy City of Encinitas.