Community Update

Let me start out by saying never pay in cash and save every single receipts and scrap of paper when me and my family became members we became happy and healthy until my mom got a blood clot in her heart then we had to stop paying little did we know it was not month to month but year and the continued to bill us even after my mother called corporate to cancel. witch might i add the bitch told my mother it wasn't her problem and she didn't have to do a thing. i then decided to give them a try i was told by and employee since i had turned 18 we could just forget about the charges on my moms account and start a new. i said no because i wanted to do the right thing and clear our debt. big mistake. the man called the collection company and they told us if we had my moms medical records we would not have to pay we go home to get them came back then were told they had to run it by corporate same bitch said no we had to pay the fee (at the time a special $5 sign up fee instead of the last months payment was going on and the itch at corporate was no so forth coming with letting us have it) but we did so being a good person i paid off our debt $345 and a month ahead $95 all in cash now i made sure i was a month ahead and every time i paid i asked do i still have the month credit. i was always told yes until one day then i jumped threw hoops to prove it i asked them to print out the papers to prove it and saved them we then put our membership on a $15 a month hold a few months later i got a letter in the mail saying we were a payment behind i couldn't understand it i had a $95 credit i should have been fine for 6 months when i went back in to find out i was told the day i paid my bill $95 that there was a transaction for $0.00 and that the employee no longer worked at the location the girl who helped found this out by calling corporate after they failed to call me back a week earlier. she then hung up and i asked if they were going to refund my $95 and remove all charges she replied "your going to have to call corporate" i flipped i said to her you just got off the fucking phone with them im not going to wait on the phone again when you have a direct line. i walked out and told them eat the fucking charges they ripped me off and now im writing this to let everyone know i will post this every where i live in Carmichael CA and the address of this incident happen at
7941 Fair Oaks Blvd
Carmichael
(916) 944-2900
im 18 and may have acted rash but i tried to be a good person and got screwed