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Business & Tech

The Benefits of VoIP for Your Business

Small businesses can have all the voice communication features that large enterprises have at a fraction of the cost.

There is a new business phone system that can give you access to voice communication to any area in the world without exceeding budget. Businesses of all sizes can take advantages of the new open source FreePBX, Trixbox and other phone systems. These business devices are made for companies looking for additional voice communication features at a reasonable price.

Such systems offer features like:

  • No charge for the primary software
  • No charge for additional features
  • No charge on a per user basis
  • No annual fee for a license

The only money involved in setting up this kind of business phone systems includes the base hardware, which is comprised of the phone, the switches and the server itself, as well as your phone lines and any other services your company wishes to install. Since VoIP uses the Internet to connect, you will need a decent speed of internet for good quality voice communication. Having a voice over IP phone system will help stabilize your monthly bills.

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Features of Open Source VoIP phone system

The following is a list of features that FreePBX and Trixbox can offer:

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  • Unlimited Extensions: The control panel allows you to have many extensions.
  • Based in SIP: Includes an unlimited number of SIP trunk options.
  • Paging and Intercom: Supports handset paging and the option to integrate with overhead paging.
  • Directory: Allows customers to locate employers by name and connect via extension.
  • Unlimited IVRs: Lets customers use push button menus to navigate to different parts of the company.
  • Caller ID: Identify who is calling you.
  • Soft-Phone Support: Lets you use your computer or mobile phone to make calls through the software.
  • Hold Music: Plays music when callers are placed on hold. You can also choose different pieces to play depending where in the queue the caller is.
  • Voicemail: Lets you record greetings and have voicemail’s be sent to your email.
  • Auto Backup: Every night, the software automatically backs up, allowing a quick fix should something go wrong.

Benefits of Using Open Source VoIP

Regardless of company size, running a business is a challenging venture. The smartest business owners will be able to cut costs while still improving their overall services, which can be done using open source VoIP business systems.

Route your business calls to your cell phone

With virtual PBX systems routing all the calls and sending them to mobile phones, there no longer is the need for the old expensive phone switchboard that’s confusing to maintain at best. Not only that, but they take up too much space, which a VoIP system does not. Being able to route your calls is a great advantage for any business. You can route the call that goes to your office to your cell phone after a specific time. You no longer have to be near your office phone all the time, help reduce the missed calls from new potential clients for your business with VoIP. As a local IT Consulting provider we assist you in setting this up.

Receive Voicemail’s via Email

Besides phone calls, VoIP systems allow international calls and video conferencing. You are no longer limited to two persons on the same line, you can have a conference with multiple people at the same time. Another great feature is the voicemail to email transcription. You can have all the voice messages be text formatted and sent to your email. There is no need for pen and paper anymore.

Take control of your data

It is important to know how your valuable data is distributed around your business. Many VoIP services offer reports detailing the inbound and outbound calls of your business. Knowing the duration and cost of each call will help you be more organized with your data and business costs.

It’s user-friendly

VoIP works well with existing mobile systems, meaning employees don’t need to learn anything new. Compared to a complicated phone system, this is a welcome change.

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