Helix Water District: This Is Utility Scam Awareness Week

Press release from Helix Water District:

November 19, 2020

November 16-20 is Utility Scam Awareness Week and water, electricity and gas utilities across the United States are raising awareness and educating their customers about scams and how to avoid them.

Here’s a Tip to Avoid a Scam If a caller says they are from Helix Water District and requests your credit card number, they are an impostor. Under no circumstances will a Helix employee call you and ask for your credit card number.

Here’s Another TipDo not Google “make a Helix water payment” or “pay my Helix water bill” because you could unknowingly click on a search result that is not Helix Water District. The best thing you can do to avoid a scam is communicate directly with Helix Water District about your water bill. If you pay your water bill online, go directly to our website at hwd.com and click on “Log In”. If you have questions about your bill, call our customer service department at 619-466-0585.

Be Aware of These Common Scams

This press release was produced by Helix Water District . The views expressed are the author's own.