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Optimistic, Bilingual, Exceptional Interpersonal Skills, Highly agile and Strong Negotiation Skill

T : (646) 384-6677 |E: luz.gutierrez1980@gmail.com | www.linkedin.com/in/luz-gutierrez
CAREER PROFILE:
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Masters in International Relations student who has demonstrated:
Find out what's happening in Mountain Viewfor free with the latest updates from Patch.
Project management, teamwork, critical analysis, excellent research skills, global thinking, negotiation skills, business writing, interpersonal skills, public speaking, innovative ideas, event management, organization skills, time management, social media publisher and great presentation
Knowledge of refugee resettlement and immigration services
Experienced, proven and skilled debater and presenter in real case simulations in international relations
Financial management such as cash flow analysis, accounting (analyzing, recording and classifying transactions), cash handling
Marketing strategy and social media content manager
Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook
Fluent in English, Spanish and basic knowledge of Mandarin
Experience in website translation from Spanish to English and vice versa
Cultural diversity from international exposure dialogue
EDUCATION:
Master of Arts in International Relations
University of New South Wales (UNSW), Sydney, AUSTRALIA 2013-2015
Certificate of Chinese Language- Mandarin Level 1A &1B
Confucius Institute at UNSW Australia 2015
Bachelor of Science in Economics
The University of Arizona, Tucson, Arizona, USA 2002-2006 Major in Agricultural Economics
Approved for the Gilman International Scholarship Program
Awarded honors diploma at the Eller College of Business
Exchange semester in Business Administration at the University Polytechnic of Valencia, Spain
WORK EXPERIENCE
International Rescue Committee, Tucson, AZ
Immigration Department Intern Jan 2016 - Jan 2017
Coordinated appointment requests for clients over the phone and in person to discuss immigration services and assessed documentation of visitors to determine their eligibility for services
Coordinated local applicants and refugees and advocated for their immigration application with USCIS and notified clients of USCIS interviews
Assisted in identifying, researching grant opportunities and grant applications
Supervised department administrative duties, including tracking data, support in fee management, coordination of schedules and utilizing internal systems to prepare immigration forms
Coordinated and process monthly development and administrative reports such as applicant´s success ratios
Transmitted all communications to the Bureau of Immigration Appeals Accredited Representative to conduct all audits on G-28, N-400, travel documents, fiancé and family petitions and I-485 Green card application forms
Provided follow-up to determine progress and identify additional immigration needs
OUTSTANDING PROJECTS:
The US Policy towards Mexico May 2014
UNSW
Demonstrated an understanding of the present US policy
Analyzed facts such as the governance of Mexico, insecurity, the immigration issue as well as the economic integration, trade and development
Suggested policy recommendations
Completed research paper: The US Policy towards Mexico
The Future of the Middle East July 2014- Oct 2014
UNSW
Simulated actions of the Iranian president to analyze and solve the problems in the Middle East
Developed leadership and communication skills by working as part of a group
Acquired skills to debate by following a UN model
Negotiated possible outcomes with other countries´ representatives
Completed research paper: The Impacts of Israel´s actions
VOLUNTEERING EXPERIENCE:
International Rescue Committee Tucson
Front desk volunteer
2016
Answered the phone and directed calls appropriately
Directed clients to the appropriate staff member for services
Distributed mail to staff members
Communicated with clients from diverse backgrounds
Amnesty International Australia
Volunteer in action groups
2015
Participated in action group’s vigils where we helped direct people and get letters signed
Assisted in meetings related to updates of human rights issues in the world
Parkinson’s NSW, Australia
Volunteer at the Sydney Olympic Park 2014
Assisted with the registration desk at the Unity Walk and Run Event
Played a Marshall Role, by offering words of encouragement during the walk and offering directions and keeping an eye for people who needed assistance