Murrieta Police Department's Record Keeping Gets A Cloud-Based Upgrade

MURRIETA, CA — A recent news release from the Murrieta Police Department showed how the city is taking an innovative approach to public safety by upgrading its Computer Aided Dispatch (CAD) and Records Management System (RMS).

Records Management and the Computer Aided Dispatch will now be accessible through the cloud, the city said.

Officers can access pivotal information from anywhere, providing critical information while in the field and enabling faster response to incidents, according to the release.

Such access, the city hopes, will reduce the police department's hardware footprint while improving cybersecurity to stay ahead of emerging threats.

Police Lt. Jeremy Durrant discussed the change and its meaning to the police department.

"The move to the cloud enables broader accessibility for our teams, empowering our 109 officers to get critical updates regardless of their location while renewing our commitment to the safety of our community," Durrant said.

According to the release, the police department utilizes CentralSquare Technologies, an industry leader in public sector technology, for its CAD and RMS systems. Murrieta will be the first CentralSquare Technologies customer to migrate their CAD to the cloud. The switch highlights how public safety agencies manage and access critical information, showcasing how technology evolves with the dynamic work of public safety.Murrieta PD has been a CentralSquare customer since 2016.

The director of Cloud and Product Management at CentralSquare Technologies, Ashya Comes, shared how they can help the department.

"CentralSquare is dedicated to advancing public safety through cutting-edge cloud solutions," Comes said. "This cloud transition with a longtime CAD customer marks a milestone for enhanced security and streamlined workflows in public safety operations."