Kaiser Permanente Panorama City Medical Center Area Receives Top Marks For Providing High-Quality Care to Medicare Advantage

PANORAMA CITY, Calif., Jan. 27, 2017— The Southern California Permanente Medical Group serving Kaiser Permanente members and patients in the Panorama City Medical Center area received a 4.5-star rating for overall performance in the second annual Medical Group Report Card for Medicare Advantage Members, which was released yesterday by the California Office of the Patient Advocate (OPA).

“Our physicians provide exceptional team-based care, practicing evidence-based medicine using state of the art technology in an integrated system to consistently deliver superior outcomes for our patients, and we are proud of this recognition,” says James Lau, MD, area medical director, Kaiser Permanente Panorama City Medical Center.

Southern California Permanente Medical Group physicians in the Panorama City Medical Center area provide care for approximately 33,000 Kaiser Permanente Medicare Advantage members. Statewide, the Permanente Medical Group in Northern California and the Southern California Permanente Medical Group provide care for approximately 1.1 million Kaiser Permanente Medicare Advantage members in California.

These high marks from the OPA mirror the Centers for Medicare and Medicaid Services (CMS) 2017 Medicare star quality ratings, in which Kaiser Permanente in California and three other regions received 5 out of 5 stars for Medicare Advantage, and a 2016 J.D. Power survey that ranked Kaiser Permanente highest in Medicare Advantage member satisfaction for the second consecutive year.

The OPA Medicare Advantage report card rated 186 medical groups on 13 measures that are a subset of those used by CMS, ranging from rates of breast and colorectal cancer screenings to preventing hospital readmissions.

The data in the Medical Group Medicare Advantage Report Card was provided by physician organizations that participate in Medicare Advantage Measurement Program and compiled by the Integrated Healthcare Association (IHA), a nonprofit, nonpartisan organization that collects data for quality improvement and public reporting purposes.

“We believe California is the only state in the country providing overall Medicare Advantage star quality ratings at the physician organization level,” said IHA President and CEO Jeffrey Rideout, MD, “and we applaud all California physician organizations for leading the way in making health care quality more transparent.”

In 2016, The Permanente Medical Group and the Southern California Permanente Medical Group also received high marks in the OPA’s Medical Group Report Card for Commercial HMO Plan Members and were recognized for Excellence in Healthcare by IHA for providing high quality health care at lower costs. To earn IHA’s Excellence in Healthcare Seal, groups had to be in the lowest 50 percent among statewide medical groups in cost, and the top 50 percent statewide in quality and patient experience.

For information about Kaiser Permanente Panorama City Medical Center, visit kp.org/panoramacity and follow us on Twitter @KPPanoramaCity.

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About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 10.6 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.