College of the Desert Partners With Hospitality Industry

From College of the Desert: More than 20 participants spent the day last week at the Hyatt Regency Indian Wells learning basic customer service and skills required to succeed as a banquet server. Participants in the training were current employees from local resorts, high school students seeking employment, local job seekers and temp agency workers. Upon successful completion of the day-long training, participants completed a written and practical exam; those earning a passing score will receive a certification reflecting their capability to be hired as a banquet server.

“The Hospitality Banquet Server Training seeks to develop skills in the local workforce that we need our associates to possess,” said Michael Bills, PHR Director of Human Resources, JW Marriott Desert Springs Palm Desert. “Working with the PaCE program at College of the Desert, we've also been able to train our own employees to deliver the instruction and specific skills training we need to meet our needs.”

The training is a joint partnership between College of the Desert, the Greater Palm Springs Convention and Visitors Bureau and members of the local hospitality industry.

Images courtesy of College of the Desert