Free Amazon Tours Now Available to the Public at San Diego Robotics Fulfillment Center

SAN DIEGO, Calif. – August 5, 2025 – Amazon has expanded its free public tour program, Amazon Tours, to its robotics fulfillment center in San Diego. Located at 6971 Otay Mesa Rd, San Diego, CA 92154, this initiative invites customers to step inside Amazon's state-of-the-art robotics sortable fulfillment center, offering a unique glimpse into the sophisticated technology and dedicated workforce that collaborate to deliver customer orders efficiently.

"We are thrilled to bring Amazon Tours to more customers around the world," said Nick Boone-Lutz, who leads the public tours program at Amazon. "These tours offer a unique opportunity to see our cutting-edge robotics and AI in action, and meet the incredible people who make it all possible."

Tour Details

Amazon Tours at the San Diego robotics fulfillment center are free and open to the public, designed to be informative and engaging for visitors aged six and up. Tours are available Monday, Tuesday, Thursday and Fridays at 10:30 a.m. and 1:30 p.m.

During the guided tours, guests will:

• Observe advanced robotics systems in action within the fulfillment center.
• Learn about Amazon's commitment to safety, sustainability, and continuous innovation.
• Engage with knowledgeable tour guides who provide insights into daily operations and answer questions.

Experience Innovation in Action

Visitors on the Amazon Tours will witness a range of advanced technologies that exemplify Amazon's commitment to innovation, such as:

• Mobile Drive Units (MDUs): These autonomous robots navigate the warehouse floor, transporting shelves of products directly to employees at ergonomic workstations, reducing the need for workers to walk long distances and enhancing efficiency.
• Robotic Arms: Designed to handle repetitive tasks such as picking, stowing, and sorting items, these robots work alongside employees to streamline operations and improve safety.
• Automated Guided Vehicles (AGVs): These vehicles transport packages across the fulfillment center, ensuring timely movement of goods and reducing manual handling.

These innovations are part of Amazon's broader strategy to enhance workplace safety, improve operational efficiency, and support employees by automating repetitive tasks.

To schedule a tour or learn more, visit www.amazontours.com.