Water Utility Scam: Residents Warned To Look Out For Agency Imposters

SAN DIEGO, CA — The San Diego County Water Authority on Tuesday warned residents to look out for imposter water agency "workers" knocking on doors and asking to enter homes to test water quality or making sales pitches.

Similar scams pop up every few years, according to the agency. Scams have been reported by several water agencies across the region in recent weeks, including in the city of San Diego, East County and South County.

"The Water Authority and its 23 member agencies are not responsible for water testing or repairs inside private homes and rarely have reason to ask for entry," the agency said in a news release. "Water agencies also typically don't sell or endorse commercial products."

The San Diego County Water Authority advised residents that legitimate water agency employees are always in uniform, carry an identification badge and typically drive a clearly marked agency vehicle.

Utility scams can take many forms, including requests for bill payment with a credit card, demands that residents buy certain water treatment products, and sales pitches for water line insurance.

Scammers can go door-to-door or operate by phone. They may also work in pairs, with one person talking to a resident while another cases the home for valuables, according to the agency.

"Residents are urged to turn away anyone claiming to be a water utility employee who appears at their home without an appointment and requests to enter, solicit information or payment," the agency said.

Residents should report potential fraud to their local water agency.