Crime & Safety

CA Attorney General Requests Info From San Ramon COVID Testers

The Attorney General's office is demanding answers from the Centers for COVID Control, an embattled testing chain with a San Ramon location.

SAN RAMON, CA — California Attorney General Rob Bonta is requesting additional information from an indicted COVID testing company with offices in San Ramon, Danvillesanramon.com reports.

Bonta’s Feb. 10 letter to Illinois-based Centers for Covid Control requests substantiation on a number of online claims, including:

  • Partnership with a CDC-approved and licensed laboratory
  • Free rapid tests (many customers said that free services were advertised, but they were charged a fee.)
  • “Highly effective tests” that can detect the omicron variant
  • Results either in-person within 15 minutes, or an email confirmation within 3 hours
  • The implementation of privacy procedures

“Your website concerns numerous representations concerning rapid COVID-19 testing, including specific turnaround times for results,” Bonta’s office wrote. “This office is investigating complaints that results were not received within the times advertised, and in some cases were never received. There are also concerns about your collection of protected health information for services that were not rendered.”

Find out what's happening in San Ramonfor free with the latest updates from Patch.

The CCC, whose San Ramon office on Alcosta Boulevard is listed as “temporarily closed,” has been the subject of numerous investigations. In late January, the FBI raided the organization’s headquarters.

According to a lawsuit filed last week by the Minnesota Attorney General's Office, the company allegedly "either failed to deliver test results, or delivered test results that were falsified or inaccurate."

Find out what's happening in San Ramonfor free with the latest updates from Patch.

The lawsuit alleges that patients said they received results with false or inaccurate information about their tests. Former employees of the company told the attorney general that demand for its service grew so quickly that the testing sites could no longer keep up, and recounted samples "being stuffed in trash bags strewn across the office floor."

Get more local news delivered straight to your inbox. Sign up for free Patch newsletters and alerts.