Benefits of Outsourcing Your IT Support

For many small and medium-sized businesses today, there just isn’t enough time in the day to get everything done. While small businesses in particular provide more than 60 percent of all American jobs today, they are still like the modern-day version of the Old West pioneers, having to do more with less just to survive, let alone thrive. This is why more and more small and mid-sized businesses are turning to Managed Service Providers, or MSPs, to take over the heavy lifting when it comes to their technology needs. In this post, learn more about what an MSP is, what it does and how your company stands to benefit.

What is a MSP?

A managed service provider is a type of company that specializes in managing the information technology needs of other companies. But even more importantly, a MSP lets companies choose their own menu of services through opting in for a monthly or annual subscription-based services. This helps ensure each company gets their unique IT needs met while still meeting their IT budget.

What Problems Does a MSP Resolve?

A MSP can not only take a wealth of potential problems and issues off your company’s to-do list, but can also add a great amount of value to your company’s existing infrastructure by freeing up your staff to do what they are best at.

Here are some of the most common problems a MSP can resolve for your business:

• Network stability and security.
• Voice solutions, including call forwarding, call transfer and voice mail.
• Cloud solutions for data storage and transfer.
• Management of remote and BYOD (bring your own device) programs.
• Firewall, encryption, backup and password services.
• Troubleshooting, support and training.

What Value Will a MSP Add to a Business?

A MSP is often able to provide you with services you could never afford on your own, simply because they are leveraging the buying power of their own ever-expanding customer base to do so.

One of the best ways a MSP can add value to your business is by being the best at what they do - specializing in the field of internet technology. If you had to hire someone independently just to keep up with all the newest updates, fixes, bugs, hacks, best practices and unfolding options in the field of technology today, you still wouldn’t be able to keep up at the level a MSP can, with a full staff that does IT and only IT.

So with a MSP, you can have the safest, latest technology and a full IT service department even if you don’t have the budget to hire your own staff to do the same.

What are the Advantages of Having a MSP?

The biggest advantage of having a MSP is to be able to keep your company on the cutting edge of developing technology without having to devote in-house staff to this monumental task.

As outlined here, you can also take advantage of additional value-added services by purchasing a bundled monthly package rather than having to buy each service separately.

Here are the biggest advantages you will find by adding an IT support company to your team:

• Increased in-house staff efficiency and productivity.
• Reduction in ongoing IT costs.
• Enterprise-level support at small business prices.
• Increased up-time.
• Cutting edge data encryption, transfer, storage and security.
• Access to an expert team of IT professionals (even on-site).

With today’s rapidly changing global e-commerce landscape, there are both more business risks and opportunities online than ever before. In this ever-changing IT-centric climate, a MSP gives you the chance to harness the full power of new technology today.