South Gate Scam Alert

Press release from the City of South Gate:

August 11, 2020

Please be aware of the following scams:

1.) Water Shut Off

The Water Department has received several calls stating DWP is calling and texting to advise water is being shut off due to non-payment, and requesting a payment be made to stop the shut off. This is FALSE and not a message from the City of South Gate. Please do not provide any payment information over the phone. For questions regarding your water bill always contact the South Gate Water Department at (323)563-9586.

2.) Contact Tracing Alert

People might call you claiming to be a contact tracer. You need to be vigilant and prepared to know the difference between scammers and legitimate tracers.

• Legitimate contact tracers will only ask where you may have visited recently and who you may have come in contact with. They will never ask for money, your immigration status, your Social Security number or your personal financial information.

• If you receive a call and are unsure about the legitimacy of the caller, call the Los Angeles County Department of Public Health COVID-19 Contact Tracing Call Center at 833-540-0473 to confirm that the person who contacted you is authorized by the public health department.
• To learn more about the Los Angeles County Public Health Department’s efforts, visit their website.
• For additional information about California’s contact tracing efforts, visit the state’s website.

This press release was produced by the City of South Gate. The views expressed are the author's own.