The Walnut Creek Police Department has added a new report type, abandoned vehicles, to its online reporting system.
We can now accept abandoned vehicle reports via our online reporting system, CopLogic. To report this information online you must supply some personal information, so if you wish to remain anonymous, please call our dispatch center at (925)943-5844.
The Walnut Creek police uses CopLogic Inc., a San Ramon based company, to provide residents with an online crime reporting system. The CopLogic program allows citizens to file certain reports (vandalism, theft, lost property, identity theft, vehicle tampering, harassing telephone calls, non-injury accidents and crime tips) at their convenience, from the comfort of their own home or from any internet point.
Walnut Creek police officers handle an average of 30,000 incidents per year, which must be prioritized to ensure that emergencies are responded to in a quick and efficient manner. While the average response time to the scene of an emergency is less than four minutes, during periods of peak demand, the response to non-emergency calls may be delayed. By filing a police report online, citizens will not have to wait for an officer to respond and will automatically receive a copy of their police report via email, once it has been reviewed.
A report can be filed online if the following criteria are met:
1. The crime occurred within the city limits of Walnut Creek
2. The suspect is unknown
3. The reported incident is not an emergency
4. The report is one of the types of crimes allowable for online reporting
Emergencies should always be reported by calling 9-1-1. Non-emergency criminal activity that does not fit the criteria for online reporting will continue to require an officer response by calling 943-5844 (24hours/day).
The system is user friendly, requiring the filer to complete a series of basic questions about the incident, and send the information to the police department. The electronic report will be reviewed by police personnel and, if approved, the reporting party will receive a copy of the report via email with an assigned WCPD case number, free of charge. The report will automatically merge into the police department records management system, where it will receive the same investigative and statistical analysis as if the report had been filed by a police officer.
The police department continually searches for innovative ways to provide the citizens of Walnut Creek with high quality, cost effective police service. Victims benefit from online reporting by not having to wait for a police officer to arrive at their home or business, and public safety is enhanced when police man-hours are saved, freeing officers for other duties. The anticipated increase in non-committed officer time will be 1) used to reduce police emergency response times, and 2) diverted to other patrol and crime prevention strategies.
The online reporting system can be accessed directly from the Walnut Creek Police Department website at www.walnutcreekpd.com
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