City Of Walnut Creek Moves Permit Process Online

WALNUT CREEK, CA — The city of Walnut Creek now requires planning permits to be submitted electronically.

The city stopped accepting paper applications effective July 29.

The move followed the launch of the city's new online permit portal last April when all submittals for building permits and site development permits began to occur electronically.

City officials said the portal increases communication and transparency for city customers and makes the permitting process more efficient. From a central hub, homeowners and contractors can easily apply for permits, track status updates, resubmit plans, make payments, retrieve approved plans, and request and confirm inspections.

Additionally, permit review has become streamlined, as staff from multiple departments and outside consultants can concurrently review and mark up the same set of plans.

The video below from the city of Walnut Creek shows how to submit a permit.

The city's website has links to more "how-to" videos and documents with instructions on using the permit system.

For any questions, contact Walnut Creek Planning staff at dutyplanner@walnut-creek.org or 925-256-3558.