FirstLight HomeCare of Walnut Creek Honored for Client Satisfaction

FirstLight HomeCare of Walnut Creek, a leading provider of non-medical, in-home care, has earned national distinction as a 2015 Best of Home Care Provider of Choice.

Granted by Home Care Pulse, the Provider of Choice award is given to home care providers that deliver the highest levels of quality, professionalism and expertise in home care. To qualify, a company’s client satisfaction scores must rank in the top percentile nationally in one or more categories, based on monthly third-party phone interviews with the agency’s clients.

“It is truly an honor to be recognized by our clients as a Best of Home Care Provider of Choice because it means they recognize our commitment to providing the very best care for them,” said Jeff Bevis, CEO, FirstLight HomeCare. “Our people-first philosophy allows our caregivers and clients to create a real connection that results in the very best quality care possible.”

The Best of Home Care Awards evaluate client satisfaction based on monthly third-party phone interviews with the agency’s clients, conducted by Home Care Pulse. The award is based on results from several categories including compassion, work ethic, communication and training.

FirstLight HomeCare of Walnut Creek is part of a national network of FirstLight HomeCare providers who continually work to create a Culture of Care. The company offers customized caregiving services for seniors, people with disabilities or other adults in need of assistance.

For more information about FirstLight HomeCare, please visit www.contracosta.firstlighthomecare.com.

About FirstLight HomeCare

FirstLight HomeCare creates a new standard in non-medical, in-home care for seniors, new mothers, adults with disabilities and those recovering from illness, injury or surgery. FirstLight HomeCare’s leadership team offers more than 90 years of collective senior-care experience and innovation to establish an emerging market leader in a fast-growing industry.

FirstLight HomeCare has awarded 125 franchises in 28 states across the country, which benefit from the industry’s leading, best-in-class franchise support. Follow company news on Twitter and Google Plus.

For more information, visit the company’s website at www.firstlighthomecare.com.

About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in performance benchmarking and quality satisfaction management, serving hundreds of homecare businesses across North America. They are the industry’s top resource for education, business development, agency certification and proof of quality, including the prestigious Best of Home Care® awards.

Click here to learn more about the Private Duty Benchmarking Study and the Home Care Pulse VANTAGE program.

For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

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