Duff: DMV Should Find New License Renewal Partner

DARIEN, CT — State Sen. Bob Duff called on the Department of Motor Vehicles to find a new private vendor that can handle license renewals after AAA Northeast ended its contract Jan. 1 for non-members.

“The DMV negotiated in good faith with AAA Northeast, even after the vendor attempted to renege on its existing contract in 2016 and resumed providing services only under the threat of a lawsuit,” wrote Senator Duff in a letter to the commissioner. “I find it difficult to understand why AAA Northeast was unable to reach an agreement with the state when the other AAA franchise in Connecticut, AAA Club Alliance, recently renewed its contract for another five years.”

Since Jan. 1 the DMV has relocated staff to Fairfield and New Haven County offices to help handle additional license services.

“I am sure that you can imagine that the loss of these services performed by AAA Northeast is an important issue for the Connecticut residents that I represent,” wrote Sen. Duff. “I would urge you and the Department of Motor Vehicles to quickly find a new private vendor to take over the providing of these services in order to disrupt licensing in the affected areas as little as possible.”