Ah, email. Everyone hates it, yet most of us use it, Minda Zetlin reports on stumble.com.
Some of the most effective email parries and thrusts are delivered in the form of passive-aggressive phrases -- the kind that can impose an obligation, express ire, or even deliver an insult in such a nice and nonchalant way you won't even know what hit you, Zetlin wrote.
Here's a list of passive-aggressive email phrases and what they're really saying: http://kenallensforum.blogspot.com/
