FARMINGTON, CT — A power company report has detailed the electricity reliability in Farmington, part of a recently released Eversource Energy report that details reliability statewide.
Eversource claims electric reliability for Connecticut customers has improved over the past decade, citing grid upgrades, automation technology, and vegetation management.
The company announced recently that customers now experience an average of one power interruption every 20 months, representing a 15% improvement since 2017.
Farmington electric customers experienced fewer and shorter power outages than the statewide average in 2025, according to an Eversource report.
The utility reported serving 13,498 customers in Farmington during the year.
According to the scorecard, the average Farmington customer experienced one outage every 33 months, compared with the statewide average of one outage every 20 months.
Customers also spent less time without electricity than the average Connecticut customer.
The report found the average Farmington customer experienced 42 minutes of outage time during 2025, compared with the statewide average of 81 minutes.
When outages did occur, Eversource restored power in an average of 115 minutes, or just under two hours, significantly faster than in many communities.
The report also identified customers who experienced more frequent or prolonged interruptions. In 2025:
Tree-related incidents remained the leading cause of power outages in Farmington, although their share declined from the previous two years.
Equipment-related outages increased in 2025 and represented the second-largest cause of service interruptions.
Vehicle-related outages also increased compared with recent years, while outages caused by animals, lightning, and other factors accounted for a relatively small share of the total.
Eversource released the data as part of its annual electric reliability scorecards, which provide town-by-town information for the 149 Connecticut municipalities the company serves.
“These scorecards help our customers understand how outages impact their area while highlighting some of the critical work we do every day to strengthen our electric system and make it more resilient,” Eversource Vice President of Electric Field Operations Don Scacco said in a statement.
Scacco said the company uses outage data and cost-benefit analyses to determine where investments are needed, including smart switch installations and enhanced tree-trimming programs.
The scorecards also detail the leading causes of outages in each municipality and summarize local reliability and resiliency projects completed by the utility.
Eversource said ongoing infrastructure work includes replacing aging utility poles and electric lines with stronger equipment designed to better withstand severe weather.
For Connecticut's town-by-town reliability scorecard, click on this link.
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