Questions to Ask about Health and Wellness Services

Questions to Ask About Health and Wellness Services at an Assisted Living Community

When you or a loved one is moving into a new place, health services are usually a top priority. You want to make sure that health and wellness programs are available, including assistance with showering, dressing, escorts and medication management; that there is access to geriatric clinicians, and that regular safety checks  are available. Services such as on-site medical clinics, readily accessible transportation for medical appointments and wellness programs are all important things to ask about.

Here are a few examples of questions you should ask regarding health and wellness services:

·       What services or programs are in place to emphasize the importance of health and wellness?

·       Are healthcare services provided by an outside agency or in-house staff?  If services are provided by outside agencies, how are questions and concerns handled? How do they provide for consistency of staffing and care?

·       Are nursing aides on-site 24 hours a day?

·       Are "I'm OK" checks available? How is this service charged?

·       Does the community have weekly wellness clinics?