Collections Employees at American Eagle Federal Credit Union Donate $300 Winnings to Two East Hartford Charities

Collections Employees at American Eagle Federal Credit Union Donate $300 Winnings to Two East Hartford Charities

The six employees from the American Eagle Federal Credit Union Collections Department generously donated $150 to the East Hartford Food Bank and $150 to the East Hartford Protectors of Animals.

“The employees had earned this money though their excellent results in an incentive program and process called Extreme Service & Resolution, in which member and internal customer issues are resolved at first contact, then the processes are fixed so the same thing does not happen again,” said Ann Riley, Vice President of Organizational Excellence at American Eagle FCU. 

When the Collections employees learned about winning the $300 prize, they decided that rather than spend the money as a group, they would donate the entire amount to help a local Food Bank and Animal Shelter. “When my staff told me what they wanted to do, I thought it was a wonderful gesture from a dedicated team of employees,” said Allan Nadeau, Collections Manager at American Eagle FCU.

“This donation from the Credit Union employees will help to provide a safe haven for cats and dogs, feeding them, and managing their veterinary needs such as vaccines, tests, and spay/neuter,“ said John  Thomas, Director of Shelter Operations at Protectors of Animals.

About the Protectors of Animals

Protectors of Animals was founded in 1975 with a mission to rescue abandoned, abused, and stray cats and dogs. POA is one of the oldest and most respected animal welfare organizations in the northeast. It is run entirely by volunteers who provide the administrative support for the organization, foster homeless animals, provide medical care for the shelter animals, and represent POA at community events. The POA is a member of the Local Independent Charities of America (LICA) and has earned the Independent Charities Seal of Excellence. For more information, visit www.poainc.org.

About the Town of East Hartford Food Bank

The East Hartford Food Bank operates within the Human Services Department in the Town of East Hartford. Their mission is to enable East Hartford residents to achieve and maintain personal and social wellbeing by providing a variety of services, programs, and resources that are proactive and responsive to the community’s needs. For more information, visit www.easthartfordct.gov.

American Eagle Federal Credit Union is a not-for-profit financial cooperative headquartered in Glastonbury, CT. It is the largest community credit union in Connecticut with 12 community offices, 102,000 members, and $1.4 billion in assets. AEFCU operates retail offices in Bloomfield, Cromwell, East Hartford, Enfield, Farmington, Glastonbury, Manchester, Plainville, Southington, South Windsor, West Hartford, and Vernon. A new office on the Berlin Turnpike, Newington is scheduled to open in 2014. The Credit Union offers traditional banking services to everyone who lives, works, worships, or attends school and businesses in Hartford, Middlesex, and Tolland counties in CT. The Credit Union was founded in 1935 by employees of Pratt & Whitney Aircraft. Member deposits are federally insured by the National Credit Union Administration (NCUA), a U.S. government agency. For more information, visit www.americaneagle.org