'Help Us Help You:' Take Guilford Fire Department Citizen Survey

GUILFORD, CT — The Guilford Fire Department is currently conducting its initial citizen satisfaction survey in order to become an accredited agency.

The goals of the survey are:

• To measure overall department performance
• To measure citizens’ perception of the firefighters’ attitudes, behaviors, and professionalism
• To measure levels of citizen concerns for safety
• To provide an opportunity for the public to make suggestions for improvement

In its message to the community about the survey, the fire department said it "values the opinions of those it serves and welcomes any input citizens can provide that may help it improve as an organization."

Resident participation in the survey will help the department better understand the needs of the community and identify areas for potential improvement, officials said.

The survey, which takes a few minutes to complete, will run through March 7.

Questions about the survey can be directed to the office of the Fire Chief, 203-453-8056.

"Thank you in advance for your valuable participation," firefighters said. "We need your help."

Please take a moment to fill out the survey by clicking here.