Hartford HealthCare Named 2026 Supply Chain Department of the Year 

HARTFORD, Conn. — Hartford HealthCare has been named Healthcare Purchasing News' 2026 Supply Chain Department of the Year, earning national recognition for reimagining the role of supply chain as a strategic driver of patient care, clinical excellence, operational resilience, and financial stewardship.This award recognizes Hartford HealthCare's approach to integrating supply chain into every aspect of the health system, from physician-led clinical decision-making and advanced analytics to local sourcing, operational efficiency, and patient access. Hartford HealthCare's supply chain team has become a key partner in delivering high-quality, affordable care across the state. "This recognition is a true reflection of our supply chain colleagues, clinicians, caregivers and support teams working together with a singular focus: delivering safe, high-quality care for our patients" said Jeffrey A. Flaks, President and CEO of Hartford HealthCare. "This collaboration ensures our caregivers have the resources they need to provide world-class, affordable healthcare for every community we serve."Hartford HealthCare's supply chain strategy has produced measurable results including:

• More than $91 million in cost reductions while maintaining industry-leading inventory accuracy
• Improving clinical standardization
• Directing more than $556 million to local suppliers.

"This is not episodic improvement; it is enterprise ownership, embedded in how the system operates every day," said Milrose Mercado, Senior Vice President of Supply Chain & Support Services and Chief Procurement Officer at Hartford HealthCare. "These partnerships also drive meaningful economic and social benefits. By investing heavily in local businesses, Hartford HealthCare acts as an anchor institution, supporting job creation, business growth, and economic stability. Hartford HealthCare strengthens operational performance while contributing to healthier, more resilient communities." The national recognition reflects Hartford HealthCare's commitment to innovation, showing how collaboration between clinical and operational teams are improving care today.

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