Hartford HealthCare-GoHealth Urgent Care Celebrates Opening of New Hartford Center Near Hartford Hospital

HARTFORD, Conn. (September 25, 2026) – Hartford HealthCare-GoHealth Urgent Care today celebrated the opening of its newest center just steps from Hartford Hospital, with a ribbon cutting ceremony, bringing advanced, on-demand care with access to the Hartford HealthCare network to one of Connecticut's most densely populated areas.

Located directly across from the Greater Hartford Academy of the Arts at the corner of Washington Street and Retreat Avenue, the new Hartford HealthCare-GoHealth center is minutes from Hartford Hospital and gives customers late-night access, seven days a week, to on-demand care with advanced services including IV fluids and medications, and onsite labs and X-rays.

The new center is open from 10 a.m. to 10 p.m., daily, at 340 Washington Street. With off-street parking and nearby access to public transportation, the center provides convenient access to care for people ages 6 months and older. The center features welcoming finishes and a thoughtfully designed space that makes getting care more inviting and accessible for all customers."Improving access to timely, high-quality care is central to our mission," said Cheryl Ficara, RN, MS, president of Hartford Hospital and senior vice president of Hartford HealthCare. "The addition of Hartford HealthCare-GoHealth Urgent Care on the Hartford Hospital campus expands convenient access to appropriate care while strengthening connectivity to the full continuum of services across Hartford Hospital and Hartford HealthCare. Together, we're making it easier for patients to receive the right care, close to home, when and where they need it most."Thoughtfully designed treatment rooms enable the care team to provide more advanced care than is typical in an urgent care setting, including IV fluids and medications. Onsite labs and X-rays support quick diagnosis in a single visit, and when a customer needs a higher level of care, the center is just minutes from Hartford Hospital, with a direct line to the emergency department.

If follow-up or specialty care is recommended, the center can connect customers to Hartford HealthCare specialists and advanced diagnostic testing. Customers can confidently navigate their healthcare journey—whether it's a simple visit or follow-up treatment—within one trusted and integrated system.“As a parent, I know how stressful it is to weigh your healthcare options when the baby wakes up sick or your teen takes a bad fall at evening practice. That’s why I’m so pleased we're able to provide a more affordable option for quality care from Hartford HealthCare providers until 10 p.m. every day,” said Andrea Williams, vice president of operations, Hartford HealthCare-GoHealth. “This is one of the busiest parts of Hartford, and the people who live and work here now have trusted, connected care when and where they need it.”“Having this center so closely connected to Hartford Hospital allows our teams to think beyond the immediate visit and consider what each customer may need next,” said Judah Fierstein, MD, MS, medical director, Hartford HealthCare-GoHealth Urgent Care. “That clinical connection gives us the ability to provide care in the community while helping customers move smoothly through the Hartford HealthCare system when additional expertise or services are needed.”The new center joins Hartford HealthCare-GoHealth's growing network of neighborhood urgent care locations across Connecticut, expanding access to convenient, quality non-emergency care. When communities have accessible care, patients can seek treatment sooner, helping address health concerns before they become more serious.

For many non-life-threatening conditions, urgent care often offers a more affordable alternative to the emergency department, allowing people to receive the right level of care while helping preserve emergency resources for those who need them most.“I could not be prouder or more excited to expand access to care and make healthcare more affordable in Connecticut,” said Jeffrey A. Flaks, president and chief executive officer of Hartford HealthCare. “This effort reflects our broader strategy to make healthcare more affordable, modernize care and position Hartford Hospital as a magnet for research, teaching, innovation, and clinical discovery.

The new Hartford HealthCare-GoHealth Urgent Care center is another important step forward, demonstrating our continued investment in the region, bringing advanced, on-demand care closer to home, strengthening connections across our system, and ensuring access to world-class care.”

About the new center:

In the heart of Hartford, the new center offers treatment for common non-life-threatening illnesses and injuries, including flu, COVID-19, strep throat, urinary tract infections, dehydration, allergies and more. Customers can walk into Hartford HealthCare-GoHealth or check in and complete registration online before arriving. It's the same convenient, quality care that earned Hartford HealthCare-GoHealth "Best of Hartford" for urgent care in both 2025 and 2026.For a full list of Hartford HealthCare-GoHealth Urgent Care locations, visit gohealthuc.com/hartford.

About GoHealth Urgent Care

GoHealth partners with innovative and award-winning health systems to simplify and improve the way patients across the U.S. access high-quality healthcare for non-life-threatening conditions. Its on-demand care platform serves as the physical- and digital-front door to its 12 prominent health system partners and the communities they serve across 16 states, providing seamless access to care for more than 50% of Americans. GoHealth’s unique partnership model, consumer-centric approach and technology focus enable effortless, personalized and connected on-demand care at nearly 400 co-branded neighborhood centers across the nation. Whenever follow-up treatment is needed, GoHealth’s connected care model provides customers with seamless same- and next-day access to robust networks of expert primary, specialty and emergency care providers. GoHealth Urgent Care is a portfolio company of TPG Growth, the middle market and growth equity investment platform of TPG, which has more than $212 billion of assets under management.

About Hartford HealthCare

Hartford HealthCare, a nonprofit healthcare system, is driven by a mission to improve the health and well-being of every community. With 48,000 dedicated colleagues and a bold vision for the future, Hartford HealthCare is transforming healthcare across Connecticut and beyond, expanding access, improving affordability, advancing health equity, and delivering excellence in care. Spanning more than 500 locations across 185 towns and cities, its comprehensive care-delivery system is designed to meet people where they are, every day. From world-class hospitals, including two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, and four community hospitals, to an extensive network of behavioral health services, multispecialty physician groups, urgent and virtual care, surgery centers, home care, senior care, rehabilitation, and mobile neighborhood health programs, Hartford HealthCare is there when and where it matters most.

Each day, Hartford HealthCare touches the lives of more than 28,000 people, delivering coordinated, high-quality care through its unique Institute Model. This approach unites leading experts in neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology and kidney health, ensuring patients receive consistent, advanced care at the most affordable cost. Recognized nationally for patient safety and clinical excellence, Hartford HealthCare is the only health system in the country to receive the prestigious Quest for Quality Prize from the American Hospital Association. As a national leader in patient safety, all Hartford HealthCare hospitals earned ‘A’ Hospital Safety Grades from The Leapfrog Group in both 2023 and 2024, reflecting a longstanding commitment to safe, high-quality care.

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