Business & Tech

Saint Francis Hospital Gets National Honor For Nursing Excellence

The hospital is receiving the top honor for the second consecutive year.

Press release from Saint Francis Hospital:

October 15, 2020

HARTFORD, Conn. (October 13, 2020) – Saint Francis Hospital is pleased to announce it has been awarded the 2020 NDNQI® Award for Outstanding Nursing Quality® by Press Ganey. The award recognizes Saint Francis as the top-performing teaching hospital for its excellence in overall performance in nursing quality indicators. This is the second consecutive year Saint Francis has earned this award.

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The NDNQI Award for Outstanding Nursing Quality honors hospitals that have made impressive and measurable improvements in nursing performance and patient outcomes. The award is given annually to the top performing organization across 17 quality measures in each of seven categories: Academic Medical Center, Teaching Hospital, Community Hospital, Pediatric Hospital, Rehabilitation Hospital, Psychiatric Hospital, and International. The highest-ranking hospital in each category receives the award.

“We are incredibly proud to receive this prestigious recognition,” said Thomas Burke, BPharm, MBA, interim president, Saint Francis Hospital. “It is our top priority to ensure patients are in the safest environment possible when they are in our care and to be recognized for this work is an honor. We want every patient to feel confident that from the moment you come through our door you are safe, free from harm, and you are receiving some of the best care in the nation.”

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The award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care.

"Congratulations to Saint Francis Hospital for receiving the NDNQI Award for Outstanding Nursing Quality,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”

About Saint Francis Hospital

Saint Francis Hospital and Medical Center has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617 bed hospital and a major teaching hospital and the largest Catholic hospital in New England. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, the Curtis D. Robinson Center for Health Equity, the Hoffman Heart and Vascular Institute of Connecticut, the Smilow Cancer Hospital Yale-New Haven at Saint Francis, and Trinity Health Of New England Medical Group. Follow us on Facebook, Instagram and Twitter @SaintFrancisCT


This press release was produced by Saint Francis Hospital. The views expressed here are the author's own.