“Credit Report Shows Two Late Payments in the Last 12 Months”

The client sent me evidence that neither payment was 30 days late. He gave me evidence that both payments were received by the lender before the end of the month and yet the existing servicer shows that both payments were late.

The client contacted the servicer and they won’t correct the information they sent to the credit bureaus. We sent the documentation, to the three credit bureaus for them to correct the problem. This is one of those examples that a servicer takes advantage of a consumer.

I feel confident that we will get this issue resolved, but it will take time and is delaying a closing for this client. By the way the payments were being processed by Midwest Loan Services.