“Problems at a Closing, I Always Want to Know”

Do issues sometimes happen at a closing, you bet and I always want to know. Maybe it’s because I am a bit of a control freak. My clients are aware that they can reach me if there is ever an issue at a closing.

Even though I explain everything that will go on, they can forget, but when they know they can reach out if there is a question, it just adds a little comfort.

Even though I go over closing costs in detail, sometimes I fail to follow up on something, such was the case when I didn’t follow up on an adjustment for fuel. There was oil heat and the seller had filled the tank just before closing. At the time of the application when I brought up fuel adjustment, they told me they weren’t sure how the home was heated, YIKES. They said they would follow up, they didn’t and I didn’t follow up with them.

At the time of the closing they needed to come up with $800 more than what I had told them, so they were freaking out at the closing, that my numbers were off. Their attorney called me from the closing to find out why the numbers were different from the good faith estimate that I had given the client. Once I got them on the phone, we went over why there was a difference and the closing moved forward.

Stuff happens, I want to make sure that I am accessible to handle issues that may come up, no matter when or why.