SUBWAY® Headquarters Employees Recognized for Customer Service Excellence -Ten Recipients Honored at Chain’s Annual Business Meeting-

SUBWAY® Headquarters Employees Recognized for Customer Service Excellence

-Ten Recipients Honored at Chain’s Annual Business Meeting-

Milford, CT (January 7, 2013) – The Milford based SUBWAY® headquarters recently honored ten employees for their dedication to providing exceptional customer service to the franchisees, developers, consumers, suppliers, and co-workers. One employee from each division was recognized at the company’s annual Business Meeting held in Bridgeport, the birthplace of the SUBWAY® chain.

The chain’s 900 plus employees based in Milford work to support the 38,000 restaurants in 100 countries along with co-workers based out of regional and country offices in Australia, Asia, Europe, Latin American and the Middle East.

“We are so proud of the teams we have working around the world and to honor these ten recipients for their steadfast commitment to customer service,” said Cathy Savoie, Director of Human Resources.

Customer Service Excellence Award Recipients:
From Milford, Amy Holm, Field Operations Manager
From East Haven, Andrea Thornberg, Corporate Communications Assistant
From Milford, Barb Pingarron, Administrative Assistant-Marketing
From Branford, Cynthia Caruso, Managing Attorney
From New Haven, Eric Wolfe, Senior International Product Quality Specialist
From Milford, Jerri Duhamel, Field Expense Audit and Asset Manager
From Bridgeport, Josh Benedict, Senior Buyer-Franchisee Shipping Center
From Stratford, Kathleen Marin, International Development and Support Specialist
From Derby, Mike McMahon, Senior Program Analyst
From Shelton, Sue Attebery, Production Coordinator-Store Design

Employees had to meet a range of criteria, including:

• Continuously sets and meets the highest standards of service.
• Is proactive in promoting the importance of great service to others.
• Reacts and responds to customers in a timely manner.
• Works to find proper solutions for customers when issues or roadblocks arise.
• Always strives to provide 100% even if that requires going above and beyond.
• Is a proud Subway ambassador.
• Treats staff and visitors fairly and with respect.
• Is someone that can always be counted on to help get the job done.
  
  

About SUBWAY® Restaurants
Headquartered in Milford, Connecticut, and with regional offices in Amsterdam, Beirut, Brisbane, Miami and Singapore, the SUBWAY® brand was co-founded by Fred DeLuca and Dr. Peter Buck in 1965. Their partnership, which continues today, marked the beginning of a remarkable journey – one that has made it possible for thousands of individuals to build and succeed in their own business.

With about 900 people employed at the World Headquarters campus, providing support for the thousands of SUBWAY® franchisees and their over 38,000 restaurants in 100 countries, the team has helped build the Connecticut-based brand to become the largest restaurant chain in the world.

The headquarters team has helped the brand earn “Top Franchise” in Entrepreneur Magazine, #1 Brand in the U.S by YouGov’s Brand Index, and “Best Service”, “Most Popular Chain”, and “Top Healthy Option” in the Zagat Fast Food Survey.

For more information about the SUBWAY® chain, visit http://www.subway.com.
Find us on Facebook: Facebook.com/subway. Follow us on Twitter: twitter.com/subway.
SUBWAY® is a registered trademark of Doctor's Associates Inc.

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