Changes to Sprint Store Services in Connecticut

From SPRINT

We continue to prioritize the safety of our customers, employees and communities as our nation deals with the COVID-19 pandemic. We remain committed to keeping you connected during these difficult times.

We continue to have store locations open, so you have access to essential services. However, we are adjusting to changing local requirements and want you to be aware of the services we are providing in our stores. Store visits are available for the following:


• Getting a broken device fixed at one of our repair stores

• Upgrading your lost or damaged phone

• Adding a new tablet or mobile broadband device due to loss of home internet

• Purchasing essential accessories such as chargers and power packs

• Making cash payments toward your bill

Before coming to a store location, please make an appointment using our store locator. This will have the most up-to-date listing of open locations. You can also reduce your time in the store by purchasing at Sprint.com and using the Buy online, Pickup in store option.

Remember, the best option for managing your account during these times is Sprint.com or the My Sprint App. Here are just a few of the things you can do online:


• Upgrade your device and add lines

• Check usage

• Pay your bill

• Change your plan and services

• View your contracts and agreements

• Manage your profile and settings

We will continue to keep you informed as this situation evolves. For more information and answers to frequently asked questions, go to sprint.com/covid-19.

Sincerely,
Sprint