Sprint COVID-19 Update

As the situation surrounding COVID-19 continues to evolve, we want to assure you that we are here to support you. We are taking steps to ensure we continue to keep you connected and maintain the health and safety of our customers, employees and communities during this difficult time.

Sprint.com and the My Sprint App are the best ways to stay in touch with us and manage your account quickly and conveniently, virtually anywhere, any time. Frequently used links are provided below for your convenience:

For additional details about online self-service tools visit sprint.com/tools.
At this time, we are working hard to keep many of our most essential stores open. Please check our store locator for up-to-date information on available store locations and hours. Our customer care centers remain open to serve your needs, however, we are experiencing higher than normal call volumes, so our wait times are longer than usual.

As a reminder, Sprint has signed the Keep Americans Connected Pledge and taken these additional steps thru May 31, 2020:
• Providing unlimited data
• Providing 20GB of mobile hotspot data per month
• Waiving all activation and upgrades fees on sprint.com
• Free next business day shipping on sprint.com
• Waiving per-minute calling rates from the U.S. to countries defined by the CDC as Level 3

In times like these, we remain focused on the well-being of our customers, employees and the communities we serve. We are committed to keeping you informed during these uncertain times. For more information and answers to frequently asked questions, go to sprint.com/covid-19.

Sincerely,
Sprint