New Canaan Launches 'Report A Problem' Feature On Town Website

NEW CANAAN, CT — The town has launched a new "Report a Problem" feature on its recently upgraded website, which will allow New Canaan residents to report various infrastructure issues such as potholes, downed trees, snow plow damage or dead animals, among other issues.

"This additional website feature will provide a convenient way for our residents to notify Public Works of everyday problems and concerns with our roadways and parks," said Tiger Mann, Director of Public Works, in a statement. "We are hopeful that this new website function will help us to continue to maintain and enhance New Canaan's public assets to the highest level possible."

The town launched its new website, www.newcanaan.info, in the spring in an effort to improve its communication with residents and make it easier to conduct various transactions online.

The new Report a Problem feature is prominently displayed on the homepage, and once you click on it, you're taken to a page to describe the issue.

"Residents are encouraged to check out this feature and use it when needed," officials said. "Reports will be monitored by the Public Works Department personnel and addressed as necessary. All emergency situations should continue to be reported by calling 911."