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Dispatcher Guides 'Terrified' Parents Through At-Home Birth In New London

"Dispatcher Marie Egerton didn't panic. She became a lifeline," police said.

"Dispatcher Marie Egerton didn't panic. She became a lifeline," police said. (Patch Graphics)

NEW LONDON, CT — Dispatcher Marie Edgerton is being honored for her quick thinking and coolness under pressure in New London.

The New London Police Department posted the following on Facebook:

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WHEN EVERY SECOND COUNTS

May 18, 6:03 AM: "My wife's in labor—the baby's coming NOW!"

Dispatcher Marie Egerton didn't panic. She became a lifeline.

With calm, clear instructions, she guided terrified parents through an at-home delivery, helping bring a healthy baby girl safely into the world while coordinating emergency response.

In the most intense moments, Dispatcher Egerton showed what true professionalism looks like. She made all the difference for this family.

Join us in celebrating Dispatcher Egerton—a reminder that heroes don't always wear capes. Sometimes they wear headsets.

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