Norwalk Police Department Launches Public Satisfaction Survey

From the City of Norwalk: The Norwalk Department of Police Services will be conducting a Public SatisfactionSurvey during the next several months. The Department will be making phone calls to those individuals that have had recent contact with the Norwalk Police Department, to gauge the general opinion of services provided to members of the public.

The phone survey will generally take between 5 to 10 minutes, and we are asking for the public’s assistance in gathering this valuable information. The individuals are selected randomly from our database of those persons that have called the police for service. All information is kept confidential. The caller will NOT ask for any personally identifiable information, and will address the individual by name. We urge the public to never provide their personal information to anyone over the phone.

When the Police Department calls for this survey, we will NOT ask for any of your information. The questions will be routine in nature and geared towards your level of satisfaction during the interaction, and outcome, with the member(s) of the Norwalk Police regarding your particular incident.

“I encourage everyone contacted to take a few moments to discuss your interaction with
our department said Chief Thomas Kulhawik. “Your feedback is critical as we always
seek to improve on our delivery of services as well as our customer service."

As always, we thank you for your continued support and time, as we are constantly
striving to improve our level of assistance and service to all members of our public.

Norwalk Police Tip Line: 203-854-3111

Anonymous Internet tips can be sent to Norwalk Police website at: www.norwalkpd.com
Anonymous text tips can be submitted by typing "NPD" into the text field, followed by the message, and sending it to CRIMES (274637)