Community Corner

McDonald’s in Norwich to Offer New Dining Experience, Grand Re-Opening Celebration

New technology, menu items and level of service enable a more fun and modern guest experience.

NORWICH, CT – McDonald’s of Norwich, located at 78 Town Street, will be the very first restaurant in Connecticut to invite guests to experience McDonald’s in a new and unexpected way, with a new level of choice, engagement and service.

The changes are reflective of a new restaurant model that has been successfully rolled out in more than 2,600 international McDonald’s restaurants and put more choice and control in the hands of guests by evolving how they order, what they order, how they pay and how they are served. (To sign up for Norwich breaking news alerts and more, click here.)

For those looking to order at their own pace, Norwich McDonald’s new digital self-order kiosks make ordering and paying for a meal easy, according to a release. Kiosks empower guests to browse the menu, find new options and tailor their meal just the way they want.

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Among the new menu options include McDonald’s Signature Crafted recipes, which allow customers to craft their perfect sandwich by selecting 100 percent beef or juicy grilled or crispy chicken, picking an artisan roll or sesame seed bun, and choosing from one of the three new signature recipes – Maple Bacon Dijon, Pico Guacamole or Sweet BBQ Bacon.

All Signature Crafted recipes include premium ingredients like guacamole made with Hass avocados; crispy Applewood smoked bacon and grilled onions.

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Guests’ orders are delivered to tables by McDonald’s crew members, allowing customers to relax and enjoy a more custom dining experience. McDonald’s owner/operators and restaurant teams in Connecticut and Western Massachusetts are placing a higher emphasis on hospitality by focusing on greeting customers, assisting with technology and ensuring a clean, welcoming environment.

The McDonald’s of Norwich has been remodeled and will offer customers a comfortable new dining space. The restaurant has hired an additional 28 new employees including new hospitality crew members to better serve guests.

“We’re excited to be the first restaurant in Connecticut to share this evolved experience at McDonald’s with our customers,” Local McDonald’s Owner/Operator Rachel Deane said in a release. “We appreciate and value our guests’ feedback on this new experience, and we’re looking forward to offering them a new way to dine at McDonald’s.”

A Grand Re-Opening Celebration will commence at the restaurant on Wednesday, May 3, at 10 a.m. As part of the celebration, Deane will host a flag raising and ribbon cutting ceremony with local dignitaries, restaurant crew and customers.

For more information, visit mcdonaldsjustforyou.com.

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