Jon Picoult, Founder of Watermark Consulting will share with you how to grow your business by leveraging the overlooked power of customer loyalty. Jon will teach you: how small businesses can leverage their existing customer base and develop more referrals, how businesses can use the voice of their customers to unlock growth, how opening the 'customer feedback spigot' can help identify growth areas & establish priorities. He’ll also provide examples of specific things you can to foster loyalty for your business. Registration requested.
