Telephone Scam Warning Issued By Southbury Police

SOUTHBURY, CT — A recent attempted scam, where a caller tried to coax bank account information from a resident of the Heritage Village senior housing complex, has led Southbury police to issue a warning to residents to be on the lookout for such incidents.

During the scam robocall, the resident was told that an Apple Mac Notebook and new iPhone were being charged to their account, but authorization was needed to complete the transaction.

The [caller's telephone] number appears as a local number so it looks legitimate," Southbury police wrote on Facebook.

However, the robocall did not specify the last four digits of the account, like a normal banking institution would, "because the purpose is to shock you and make you urgently provide the perpetrator with personal banking info."

The robocall then tries to direct the victim to a menu so they can provide that information, regardless of whether the victim chooses the "no" option.

Southbury police said banks do not "call you and ask to provide your account number." But if you are unsure about the call, hang up and contact your bank using the phone number printed on the back of your credit or debit card.

"Your bank already has account info and asks for verification such as last four of social and your zip code," Southbury police said.