Community Corner

Coronavirus Stamford: DVCC Closes Offices In Stamford, Norwalk

The Domestic Violence Crisis Center has temporarily closed its Stamford and Norwalk offices, but their crisis hotline is still available.

The Domestic Violence Crisis Center has temporarily closed its Stamford and Norwalk offices as of March 17, 2020, however their crisis hotline is still available.
The Domestic Violence Crisis Center has temporarily closed its Stamford and Norwalk offices as of March 17, 2020, however their crisis hotline is still available. (Kristin Borden/Patch)

STAMFORD/NORWALK, CT — As the state, and the nation, continues to grapple with the new coronavirus, the Domestic Violence Crisis Center has announced its Stamford and Norwalk offices are temporarily closed. Those who need immediate assistance can still find help though, and are urged to utilize the center's 24/7 crisis hotline, which will remain operational via call or text.

In a statement, the center said the decision was made "out of an abundance caution," with the health and well-being of the organization's staff, volunteers and those they serve in mind. (To sign up for Stamford breaking news alerts and more, click here.)

The organization also noted as the majority of schools and businesses in communities close down and residents are asked to practice social distancing to mitigate the spread of the virus, also referred to as the COVID-19 virus, home is not necessarily safe for everyone.

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"Perpetrators of domestic violence commonly try to isolate victims and cut off their relationships with coworkers or friends or family," Allison Randall, vice president for policy and emerging issues for the National Network to End Domestic Violence said in a statement. "Not being able to go to work and connect with your colleagues, it can certainly increase your vulnerability. Victims have to make a decision about not only safety but their well-being and health."

Randall also noted that victims may be unsure of the health and hygiene practices at shelters and be concerned about sharing a communal space with strangers.

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"We want everyone to know that no one has to make a decision between their safety and health," DVCC Executive Director Suzanne Adam said in a statement. "DVCC urges victims to reach out if they need support. Our staff has implemented DVCC's emergency preparedness procedures and activated a COVID-19 response plan. Our emergency response plan includes protocols to ensure safety for all clients and resident."

The following will remain in effect until further notice, according to the DVCC:

  • The DVCC crisis hotline, 888-774-2900, will remain operational 24/7 via call or text.
  • The DVCC's two safe houses will remain operational 24/7.
  • Counseling and advocacy will be provided via phone or email, however walk-in services are temporarily suspended.
  • Court services remain in place at Norwalk and Stamford Superior Courts within parameters established by the state related to criminal and civil court operations; meetings with clients will be conducted by telephone.
  • The DVCC is temporarily suspending its community donation program and will not accept in-person drop-offs of any physical items at this time.
  • Weekly support groups are on hiatus.
  • DVCC staff has been instructed to cancel any in-person meetings, trainings or participation in off-site events.
  • Volunteer certification scheduled in March has been canceled.

COVID-19 is caused by a member of the coronavirus family that's a close cousin to the SARS and MERS viruses that have caused outbreaks in the past.

"As the situation relating to COVID-19 continues to evolve, we will continue to provide updates as they become available," Adams said. "Be safe and be well."

Check the DVCC website and Facebook page for further information and resources.

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