Service Changes Made At West Hartford Police Department

WEST HARTFORD, CT — In response to growing concerns about the new coronavirus pandemic, the West Hartford Police Department has initiated several changes designed to further protect residents and officers.

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The new directives are:

• Please continue to call 9-1-1 for any and all emergencies. The West Hartford Police Department is fully operational and will continue to respond to all emergency calls for service.
• We kindly ask citizens to avoid coming into the lobby of the police department except in the case of an emergency.
• The Records Division will be closed to the public and fingerprinting services are suspended.
• We have set up a temporary Telephone Response Unit and we may have a police officer telephone you back rather than come see you in person. Please continue to call 860-523-5203 for any routine, non-emergency matters and we will make an assessment regarding our response.
• When working directly with our officers, please keep in mind they will maintain at least a six foot distance from people when practicable and we ask citizens do the same.