Massage Envy – Brandon recently received the “Excellence in Customer Service Award” at the Massage Envy Annual Franchisees Conference, placing the Brandon clinic in the top one percent for customer service in the company.
Massage Envy – Brandon, located in the Brandon Crossroads at 2092 Badlands Drive, was one of only eight recipients out of nearly 900 clinics nationwide.
"I'm very proud of my team. Our therapists are among the best in the industry,” said Massage Envy – Brandon owner Steve Plattner. “Their dedication and experience allow us to help our clients in a variety of ways; from relaxation to therapeutic rehabilitation."
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The Brandon clinic exceeded the company’s expectations in several categories including customer service survey results and customer satisfaction resolution rates in 2012.
"We receive feedback from our clients on a daily basis. Our reward comes every day in the help our team provides clients,” Plattner said. “But recognition on a national basis is a welcome and much appreciated bonus."
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The clinic’s number one objective is reducing stress and improving our clients’ quality of life. Massage Envy – Brandon, also voted Best of Brandon 2012, allows clients to customize each massage session to address their specific needs.
“We appreciate all of our members and guests. Their feedback is critical to our team’s success,” manager Jen Parrish said. “Winning this national customer service award is both humbling and motivating.”
For more information about Massage Envy – Brandon or our Wellness Plan, call 813-413-2211 or log onto www.massageenvy.com.
About Massage Envy – Brandon
Massage Envy – Brandon can help you relieve stress on your schedule. With convenient locations, late night and weekend hours, and affordable membership rates, it's never been easier to find balance. What's more, our professional massage therapists customize each session to address your specific needs. So whether it's helping to reduce stress, relieve aches and pains, or treat a chronic injury, relief is as close as your neighborhood Massage Envy – Brandon. For more information, visit www.massageenvy.com and connect with us on Facebook or Twitter.