Dimmitt Cadillac Clearwater & St. Pete Rank #1 in the Nation in Customer Satisfaction

Clearwater, FL — Cadillac has recognized both Dimmitt Cadillac Clearwater and Dimmitt Cadillac St. Petersburg as the #1 dealerships in the United States for Net Promoter Score (NPS) in 2025, marking a rare and remarkable achievement for a single dealer group.

Net Promoter Score, Cadillac’s premier customer satisfaction metric, is widely regarded as a leading indicator of customer loyalty and advocacy. Measured on a scale from -100 to +100, NPS reflects the likelihood of customers recommending a brand or business—serving as a powerful proxy for overall guest experience, satisfaction, and long-term growth.

Both award-winning dealerships are part of Dimmitt Automotive Group, a fourth-generation, family-owned and operated organization headquartered in Clearwater, Florida, with a legacy of serving the Gulf Coast since 1924.

“This recognition is incredibly meaningful for our organization,” said Scott Larguier, CEO of Dimmitt Automotive Group. “Guest satisfaction and service excellence are not just priorities for us—they are foundational to who we are. To have two of our Cadillac dealerships tie for the #1 position in the country is both humbling and a testament to the passion, consistency, and care our teams bring to every guest interaction.”

Larguier continued, “When you consider the scale of Cadillac’s national dealer network, this achievement becomes even more significant. Earning the top ranking among hundreds of franchise dealerships across the country—and doing so with two of our locations—speaks volumes about the culture and commitment of our people. We could not be prouder of our team members at both Clearwater and St. Petersburg, who continue to set the standard for what a luxury automotive experience should be.”

This milestone reinforces Dimmitt Automotive Group’s long-standing commitment to delivering exceptional guest experiences and underscores the strength of its Cadillac operations across the Tampa Bay region.