This month's speaker is Dulcee Loehn, MSM. Loehn is a business advisor, author and professional Speaker. She offers more than 20 years of executive management experience in all aspects of small to medium businesses including sales, financial management, process improvement, client retention, and operations management. She founded Focalpoint Business Performance of Tampa Bay, which partners with clients to produce a $5 to $15 Return on Investment for every $1 spent on coaching.
Dulcee is the first coach asked by FocalPoint International to be a trainer of incoming coaches as well as a Coaches Coach.
Dulcee holds a Masters of Science degree in Management & Organizational Effectiveness from the University of South Florida. She is the recipient of numerous awards and recognitions including the 2011 Winner of the Campbell Fraser Award for Coaching Excellence. To learn more about Dulcee, please visit www.yourbusinesscoachisin.com.
Dulcee will be introducing her chapter in the just released best-selling book, "Pushing to the Front" and will review "The 12 Steps to Awesome Customer Service".
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The cost is $25 for members and $28 for guests. Please RSVP online by Friday November 4, 2011 at or call.