Palm Harbor tech company honored with industry award

CarChat24 – 24/7 Fully Staffed Chat & Advanced Dealer Chat Software is the recipient of a “Top Rated” Chat Product award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo.

CarChat24 Sales VP Jeff Sterns is pictured with Josh Phelon at the 2015 NADA Conference in San Francisco receiving the 2014 DrivingSales Dealer Satisfaction Award for Chat

“We are extremely proud to accept this fourth award and we are very grateful to our dealers who took the time to rate us on DrivingSales.com,” said CarChat24 President and CEO, Shereef Moawad, who started the industry-leading dealer live chat software and support company eight years ago to help auto dealers generate more quality sales leads through their websites. “The real winners are our dealers, who not only appreciate the value of a quality live chat product, but trust us to help them sell more cars.”

He explained that his extensive dealer sales management experience taught him the value of an effective chat product and he is determined to provide his dealer clients with the best cutting-edge web technologies and expertise.

“Effectively managed dealer live chat is hands-down the best way for dealerships to increase volume and profit by starting the sales process the moment a visitor lands on their website, and we are proud that our efforts at CarChat24 to create a proven live chat solution and provide a world-class dealership chat support service led to this coveted award,” Moawad continued.

“We congratulate CarChat24 on winning a ‘Top Rated’ Chat Product Award and for being recognized by its dealer customers for high levels of excellence and customer satisfaction,” said DrivingSales CEO and Founder Jared Hamilton “For six years, and through over 21,000 validated reviews, DrivingSales Vendor Ratings has helped dealers make smarter, more informed decisions, leading them to outstanding service providers such as CarChat24 – 24/7 Fully Staffed Chat & Advanced Dealer Chat Software.”

The DrivingSales Dealer Satisfaction Awards are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online. Award winners are showcased in the Q1 2015 issue of DrivingSales DealerExec which, in addition to being distributed at the 2015 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to more than 2,000 of the top used car dealers in the U.S. For more information on DealerExec, please visit: dealerexecmag.com.

• CarChat24 previously received a “Top Rated” award in the Chat Products category in the 2nd, 4th, and 5th annual DrivingSales Dealer Satisfaction Awards, announced at NADA 2011, 2013, and 2014.

About CarChat24.com ( http://www.carchat24.com )
CarChat24 provides 24/7 hosted Live Chat Support & Dealer Chat Software for new and used car dealership websites. CarChat24 helps dealers sell more vehicles by converting a higher percentage of their website visitors into quality leads. Since 2007, CarChat24 has been helping car dealers improve their sales and customer service on the Internet. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. We are committed to helping our clients get the best return on investment from their websites. We strive to make our support service the very best and are always looking for innovative ways to give our dealers the edge over their competition. For more information visit http://www.carchat24.com or call 1-800-510-7567

About DrivingSales (www.DrivingSales.com)
DrivingSales enables automotive dealers, manufacturers and vendors to learn, connect, innovate, and prosper in a rapidly changing retail environment. DrivingSales operates three business units: DrivingSales Media, which comprises DrivingSales.com, DSNews.com, the largest news, information and community hub in Automotive Retail, and several of the industry’s best regarded conferences, including the DrivingSales Executive Summit and DrivingSales President’s Club; DrivingSales University, the leading provider of automotive retail education content and certification programs, and DrivingSales Data, the industry’s largest cross-channel data analytics platform.

Founded by a third-generation car dealer in 2008, today DrivingSales is utilized by over 60% of franchised dealerships in North America as a resource to improve their business performance.