Pinellas County Relief From Utilities Non-Payment Extended Through June 30

PINELLAS COUNTY, FL — While Pinellas County residents and business owners navigate through the first phase of the reopening, Pinellas County Utilities’ customers can be assured that they can continue to use safe, reliable water without termination for non-payment through June 30.

On April 28, the Pinellas County Board of County Commissioners approved the Pinellas CARES financial relief program, which is funded through the federal Coronavirus Aid, Relief and Economic Security Act. This fund provides one-time financial assistance to individuals and families who have lost jobs or significant income due to the coronavirus to help pay for overdue utility bills, rent or mortgage. For more information, text COVIDCARES to 898211 to apply for assistance.

For the safety of employees, the Pinellas County Utilities’ Customer Care offices will remain closed to walk-in visitors. Meetings at facilities will be by appointment only.

The Customer Care Team will remain available by phone or email. Customers may continue to pay their bills online, by phone at (727) 464-4000 or by mail:

Pinellas County Utilities
P.O. Box 31208
Tampa, FL 33631-3208

Customers may also place payments in dropbox locations:

• Pinellas County Government Center, 29582 U.S. 19 N., Clearwater
• Pinellas County Utilities, 14 S. Fort Harrison Ave., Clearwater
• Pinellas County Utilities, GMD, 6730 142nd Ave., Largo
• City of St. Pete Beach, 155 Corey Ave., St. Pete Beach

The U.S. Environmental Protection Agency has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. The coronavirus is a type of virus that is particularly susceptible to disinfection; the standard treatment and disinfectant processes are expected to be effective. The coronavirus has not been detected in drinking-water supplies.

For more information visit, “What You Need to Know About COVID-19 (Coronavirus) and Pinellas County’s Drinking Water and Wastewater.”